WONDERLAND app
Privacy policy
1. Introduction
This Privacy Policy explains how ivory london limited (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our mobile application WONDERLAND ANd related services (together, the “Service”).
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our Service, you agree to the terms of this Privacy Policy.
2. Who we are
Data Controller: IVORY LONDON LIMITED
3. Information we collect
We may collect and process the following types of information:
a) Information you provide to us
Name, email address, and contact details when you create an account or contact us.
Payment information (handled securely by our payment partners such as Apple, Google, or RevenueCat — we do not store card details ourselves).
Any preferences, settings, or audio mixes you create within the app.
b) Information collected automatically
Device type, operating system, IP address, app version, and usage statistics.
Analytics data to help us improve performance and user experience.
c) Information from third parties
Data from analytics providers (e.g. Google Analytics, RevenueCat Analytics).
Subscription or purchase status from the App Store or Google Play.
4. How we use your information
We use your information to:
Provide, personalise, and maintain the Service.
Manage subscriptions, payments, and in-app purchases.
Respond to enquiries and support requests.
Improve app performance and develop new features.
Comply with legal obligations.
We will not sell or rent your data to anyone.
5. Legal basis for processing
We process your personal data under the following legal bases:
Performance of a contract – to deliver the Service you have requested.
Legitimate interests – to analyse and improve our Service.
Legal obligation – to meet regulatory or accounting requirements.
Consent – where you have agreed to optional analytics or marketing.
6. How we share your data
We may share limited information with trusted partners who help us operate the Service, including:
App stores (Apple App Store, Google Play) for app distribution and payments.
RevenueCat for managing subscriptions and purchase validation.
Analytics providers to understand app usage and improve performance.
Cloud service providers (for example Firebase) to store user preferences and app data.
All partners are required to handle your data securely and in accordance with the UK GDPR.
7. Data storage and security
We store your data securely using encrypted databases and reputable third-party providers.
We retain your data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.
8. International transfers
Some of our service providers may be located outside the UK or EEA.
Where we transfer data internationally, we ensure that appropriate safeguards (such as UK International Data Transfer Agreements) are in place.
9. Your rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of inaccurate or unnecessary data.
Object to or restrict certain types of processing.
Withdraw consent at any time (where applicable).
Lodge a complaint with the Information Commissioner’s Office (ICO).
ICO Website: https://ico.org.uk/
Helpline: 0303 123 1113
To exercise your rights, contact us at
SUPPORT@QUARTERMASTR.LIMITED
10. Children’s privacy
Our Service is not directed at children under 16 years of age. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted within the app and on our website. Please review periodically for the latest version.
12. Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
SUPPORT@QUARTERMASTR.LIMITED